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Old 07-15-2005, 11:55 PM   #1
marlene
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Default Insufficient resources message in XP

I'm running XP, SP1. This morning I started getting messages saying "Insufficient system resources exist to complete the requested service."

I don't know exactly what is meant by system resources, but I have dual processors (2.00 Ghz, I think), 1.5 Gb of RAM, and a fair amount of empty HD space. The HD with the pagefile has 4GB free -- not a lot, but there have been times when I had less than that with no problem. And I'll clear off a bunch of files tomorrow to create more free space.
I installed a lot of new software (QuarkXPress 6.5 upgrade and Creative Suite 2) several weeks ago, but had no problems until today, so I don't think they are the cause. The only thing new is that I downloaded a lot of files from a client's ftp site on Wednesday and Thursday, but I scanned the files with Norton 2005 (I can't tell you the exact version because right now I can't run anything but a browser) and found no viruses. I also receive legit e-mail attachments often, but NEVER open them without scanning in NAV.

Normally I can run Quark, InDesign, Photoshop, Illustrator, Eudora, Word and a browser. Sometimes the system does bog down a little (particularly Quark's notorious lousy screen redraw), but I never got any messages about resources.

A couple of weeks ago, a full system scan (NAV) turned up something called adware.cdt, which it claimed it could not delete. I checked the Symantec page and searched my system (including hidden files) for the file (mediatickets.exe?), but didn't find it. A second system scan did not give me any alerts. Spybot and Adaware didn't find anything but the usual low threat stuff which I got rid of.

And the last unusual thing that happened was a power outage last night, but I have a good UPS and had plenty of time to shut down my system. This morning I was running a least half a dozen applications until I started getting the insufficient resources messages.

Anyway, I am going to run a full system scan tonight, but does this sound like it could be a virus or Trojan or something? I am starting to panic because I have to keep restarting my system to run any apps. Right now I can't even launch Notepad!! And sometimes I can't even bring up the Task Manager.

My CPU usage is at about 80%, with nothing running but MSIE6. That's not right.

I did notice something in Task Manager recently that I don't recognize (although to be honest there's a lot of stuff in there that's a mystery to me):

mysqld-nt.exe (this is running all the time)

mysqladmin.exe (this keeps cycling on and off, continuously)

I also checked event viewer, and at the time of the insufficient resources messages, found this kind of stuff:

Event Type: Error
Event Source: DCOM

Description:
Unable to start a DCOM Server: {98D9A6F1-4696-4B5E-A2E8-36B3F9C1E12C}. The error:
"Insufficient system resources exist to complete the requested service. "
Happened while starting this command:
"D:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcrobatInfo.exe" /PDFShell -Embedding

I assume that the Acrobat reference doesn't indicate that it caused the problem, but rather that trying to launch Acrobat triggered the error message.

Any ideas on where to start looking for the trouble?

TIA,

mxh
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