DTP


 
Lively discussions on the graphic arts and publishing — in print or on the web


Go Back   Desktop Publishing Forum > General Discussions > Software

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 09-07-2014, 08:40 PM   #1
terrie
Staff
 
Join Date: Oct 2004
Posts: 8,944
Default Outgoing server annoyances...

Yesterday (Saturday Sept. 6th) when the forum was down, Ann had sent an email heads-up about it to my two primary email accounts. I did a reply-all from my compuserve email account (via Eudora) which Ann received. A short time later I realized that I'd not received my reply at my other email account (retrieved in Thunderbird). I checked the webportal for the account thinking that perhaps the reply had been flagged as spam but there was nothing in the spam folder.

I kept a lookout for the rest of the day and sent a couple of test emails to the account via Eudora from my compuserve account with nothing appearing in my inbox for the account--all my other email was coming through to both my compuserve account in Eudora and the other email account in Thunderbird so I couldn't figure out what the issue was and I didn't think it was a Verizon problem--Verizon is my broadband provider.

I had a chance to do some playing today and I've finally figured out that it's fallout from DMARC update/policy change/implementation.

Basically, I'd always been told that in sending out email, you had to use your ISP/broadband provider's outgoing server--in my case smtp.verizon.net--for all my email accounts (via Thunderbird and/or Eudora). What I discovered today--thanks to a line from aol when looking at the full headers in my test emails--is that you'd better use the outgoing server that matches the email account.

So, for my mail.com account, when sending mail from any email software (Thunderbird and/or Eudora in my case), the outgoing server better be stmp.mail.com or my email to my mail.com account either doesn't get delivered or it's delivered many, many, many (as much as 24 hours) later rather than virtually instantaneously. At this point, I've changed my outgoing server for my mail.com account in both Thunderbird and Eudora to stmp.mail.com--I didn't realize I could have multiple smtp's in either Tbird or Eudora.

I haven't change my compuserve account outgoing server yet--I'm still running a couple of tests--but I think in the end, I probably will change the outgoing server name although according to the aol webportal help the incoming server name should be pop.compuserve.com but I have pop.csi.com set and it works just fine so I'm not sure if the outgoing server should be smtp.csi.com or smtp.compuserve.com.

I suspect that mail.com has just recently implemented the new DMARC policy because prior to yesterday (Saturday) I had no problem with using the Verizon outgoing server name with any of my email accounts. I also suspect that this approach will become more common.

Has anyone else run into this?

Thanks...

Terrie
terrie is offline   Reply With Quote
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Skype annoyances... terrie The Corner Pub 12 04-08-2011 04:43 PM
Adobe Make PDF annoyances Michael Rowley Software 8 11-05-2007 08:17 AM
Who (or what) is doing this to my server? BinkyM Web Site Building & Maintenance 6 11-16-2005 06:33 AM


All times are GMT -8. The time now is 09:30 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Contents copyright 2004–2014 Desktop Publishing Forum and its members.