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Old 05-14-2005, 12:02 AM   #1
marlene
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Default Photo quality problems -- who's responsible?

One of my clients just had a job printed in which some of the photos don't look good. I haven't seen the printed piece (I was not involved in the project), but the client's main question is whether or not the printer should have noticed that some of the images were poor quality and informed the client, and/or fixed (or attempted to fix) the problems.

I've always figured it was the responsibility of the person doing the design/layout to make sure the images were okay. It's great if the printer does notice problems and let me or the client know, but I only expect the printer to notice if images are missing or something else very obvious.

And I am very grateful if a printer does let me know about a problem (e.g., I sent a job to press where one of the photos was not precisely fitted to the picture box, and there was a very thin white space between the bottom of the image and the box rule), but I don't take it for granted.

I can't imagine that most printers' prepress department have time to go through document files page by page and scrutinize the photos, especially in jobs that include dozens of them.

So, what do you expect from a printer? Should the printer be checking all your layouts for image quality?

mxh
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