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Old 08-28-2011, 07:41 AM   #1
Steve Rindsberg
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Join Date: Nov 2004
Posts: 6,712
Default Kindle power cable: -1; Amazon customer service: +1

Between the last time I charged my Kindle 2 and yesterday, the power cord seems to have succumbed to a particularly virulent form of cable cancer. The insulation on the cable's gone brittle and is flaking off in pieces, exposing the wiring beneath. At 3 volts or whatever USB runs on, I doubt this presents any real hazard, but still ....

Apparently this is a common problem and Amazon has a solution. You call customer service, describe the problem, they give you an immediate "promo" credit for the amount a new cable will cost and even tell you how to search for the correct item and order it.

Start of call to finished order took under five minutes just now.

Only hitch: Shipping is going to cost me $7, this on a $10 item. And it's currently out of stock. There must be some kind of cablecancer epidemic going on.

   
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