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Old 08-22-2009, 01:25 PM   #1
ktinkel
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Default HP Color LJ 2605dn problems

After three years of working fine, my networked color laser printer stopped printing from my iMac a couple of days ago, even after hours of troubleshooting today.

The printer will print reports and test pages from the its control panel, so its printing parts seem fine. If I attempt to print those same reports from the computer, no dice.

I got a fresh copy of the printer driver from the HP site and installed it; made no difference. Checked by eye, and the correct files were in the right places, and they showed the right date.

The printing utility shows the printer as ready. So does the panel on the front of the printer. When I try to print, the utility says "Looking for printer.”

Network Diagnostics reports that the server cannot be found. The server is evidently within the printer. Everything else in the chain (the router and its settings, the network settings, ISP, and internet) are all shown as working.

I changed the port the printer was plugged into; no change.

I swapped the ethernet cable for another; no change.

Or it could be that the iMac has a problem. Or it could be that the 2605dn has a problem that just happened a couple of days ago.

Any advice? Clues? Suggestions?

Edit: I plugged it in via USB and now it is printing. So is it my router, switch, or ?? on the ethernet connection? Or the printer’s networking stuff?

   
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Last edited by ktinkel; 08-22-2009 at 01:55 PM. Reason: added info
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