BookSwim Experience

[dthomsen8]

I joined bookswim.com two weeks ago, and immediately asked for some books. Their website says that they shipped me two books on May 21, 2008, but so far I have no books.

I sent them a message on Thursday, no reply. Their telephone help is only 8 to 6 EDST.

Does anyone else have any experience with bookswim.com?

[dthomsen8]

George at BookSwim has written to me, reported the two books lost, and is shipping those books again, after confirming my street address. My email address with them was incorrect, for which I apologize. Perhaps the lost books were wrongly delivered by USPS.

[iamback]

Mr. Murphy must be laughing - a wrong email address and book wrongly delivered, on your very first order!? Anything else that could go wrong?

[Michael Rowley]

Dave:

Have you not got free lending libraries in your town?

[Bo Aakerstrom]

Tried to get on their web site this morning, only to get "MDB2 Error: connect failed"
The domain is registered through Domains by Proxy, Inc. which isn't a good sign

[iamback]

Could be their database server(s) are in that Houston data center where an explosion took out all power (servers are OK) Saturday afternoon. 9000 servers, 7500 customers affected (and I assume that's not counting customers of their reseller customers)... supposedly some (6000) coming back online today, they're working round the clock. More at Slashdot and the The Planet forum where they give regular updates.

There's a few sites I haven't been able to reach since (I tried) Sunday morning...

BTW, a "no connect" has absolutely nothing to do with domain registration - when that error happens the domain has already resolved.

[Bo Aakerstrom]

Originally Posted by iamback

Could be their database server(s) are in that Houston data center where an explosion took out all power (servers are OK) Saturday afternoon. 9000 servers, 7500 customers affected (and I assume that's not counting customers of their reseller customers)... supposedly some (6000) coming back online today, they're working round the clock. More at Slashdot and the The Planet forum where they give regular updates.

There's a few sites I haven't been able to reach since (I tried) Sunday morning...

That is of course a possibility, or some other valid reason for that matter.

Originally Posted by iamback

BTW, a "no connect" has absolutely nothing to do with domain registration - when that error happens the domain has already resolved.

I was aware of that. Perhaps I should have been more careful in formulating my scentences.

[dthomsen8]

Originally Posted by iamback

Mr. Murphy must be laughing - a wrong email address and book wrongly delivered, on your very first order!? Anything else that could go wrong?

The typographical error in the email address was my mistake. T and Y are next to each other on a QWERTYUIOP keyboard.

Yesterday, my first two books arrived in the mail.