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Old 05-16-2008, 11:50 PM   #1
theoldandgrey
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Join Date: May 2008
Posts: 4
Default Printing problems

Hi I'm a newbie so please bear with me if the answer is obvious

For years now I have been using Publisher 2000, Printmaster, PrintArtist, PrinShop Pro Publisher and others. All has been well until 6 months or so ago when printing problems started. I use an HP deskjet840c and suddenly the items started to on partially print. Sometimes 3/4, sometimes 1/3 and latterly just 1cm of the page would print and then the page just shoots through the printer. I have re-installed the driver (up to date anyway) and have been on to HP tech support who say , after I have gone through all their suggestions, that it must be a software problem. This is happening on all the dtp programs but not on Word, Excel, Access etc. The problem has got worse in the last week or so when every alternate print out is a problem. Has anyone any bright ideas that can save my wasted ink, photo paper (yes I'm using HP recommended and HP inks) and my sanity

Many thanks
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