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Old 08-13-2010, 10:54 PM   #1
Andrew B.
Join Date: Jan 2005
Location: Los Angeles, California
Posts: 3,856
Default Acrobat kills mice

No, this is not a human interest story that I'm posting in the wrong forum. I just installed Acrobat 8 Pro on my new computer and it disabled all my mouse drivers. They could not be found in the device listing. I could not get bluetooth to recognize the first bluetooth one I tried to put back. So I went to the Windows restore feature to get back before Acrobat was installed. The restore feature said it failed, but the mice were back, Acrobat 8 Pro was gone, and Norton IS needed to be updated (which didn't make sense, considering how little time had passed and how many megs (a lot) the update was. OTOH, Norton had popped up one of its advertisements during restore, so I don't know if they clashed.

The only other odd event was the Acrobat install could not find AdobePDF.dll, but I don't see how that could kill my mice. Also, Acrobat was working despite the lack of AdobePDF.dll. I printed one file to it.

btw, I searched the Internet to see if anyone else had this happen, and I found nothing. I don't want to try installing it again, I'm not sure if I should risk Version 9. I guess I should see if Adobe still has a support forum.
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