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Old 12-06-2011, 02:25 AM   #1
Bo Aakerstrom
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Join Date: Mar 2005
Location: Derby,UK
Posts: 1,367
Default At the end of my tether...

Since the scanner on my trusty HP OfficeJet G85 gave up I have looked for a replacement for it, and when I spotted a HP Photosmart C410b at Staples in town, thinking that it was a good price I got myself one.

Omitting most of the details (and language used) in my efforts to get the thing working the fact is that it is still not co-operating.

Having downloaded the most recent version of the software and installed, un-installed and re-installed on both my laptop (Vista), desktop (XP and Kubuntu) to the point where I have lost track of how many times I have done it, it only works on Kubuntu, and that is without installing anything - it just works.

To me it seems like very poorly written software is the root cause, and the screenshot attached kind of confirms this. Since when should I have to disable screensavers and antivirus applications to scan something!

Oh, well - I feel better after getting that of my chest. Sorry guys. I am going to get in touch with Hp's "award winning" customer service department, I'll let you know what transpires.
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Last edited by Bo Aakerstrom; 12-06-2011 at 02:18 PM.
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