DTP


 
Lively discussions on the graphic arts and publishing — in print or on the web


Go Back   Desktop Publishing Forum > General Discussions > Hardware & Gadgets

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 12-08-2011, 03:18 PM   #13
Hugh Wyn Griffith
Member
 
Join Date: Jan 2005
Posts: 2,485
Default

I wish I could help more -- when I lived in the UK HP service was very good so I hope it still is.

If you do get a replacement unit I would ask HP about having both printer/scanners installed at the same time and I would seriously consider a very complete cleanout of all the HP software using the free and excellent Revo Uninstaller in its Mode 4 that digs very deeply.

I don't know if you know Revo but after analysing it offers to run the normal WIndows uninstaller which uses the script written by the application programmer and then offers to go beyond that and each time it lists what it finds and makes you select what it is to do, so it doesn't just blindly do what it thinks is right.

Then I'd clean out all temp files and start from scratch, maybe taking the plunge and just installing the newer device.

Of course you could consider upgrading to Windows 7 which is immeasurably better than VISTA! <g>

   
__________________


Hugh
Hugh Wyn Griffith is offline   Reply With Quote
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 11:13 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Contents copyright 2004–2018 Desktop Publishing Forum and its members.