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Old 02-04-2014, 01:16 AM   #1
Andrew B.
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Default Laptop won't start

Tonight I turned off my laptop. Later when I tried to start it, nothing happened.

The power is plugged in and I can see the indicator light for that. When I push or hold the power button to start it, the green power light turns on but as soon as I release the button it goes off. If I hold it down, the green light stays on but nothing happens. If I hold down the Assist button, which is supposed to take me to a trouble-shooting system, nothing happens.

   
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Old 02-04-2014, 02:06 AM   #2
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My first thought would be it is something battery related. If it works plugged into mains with the battery removed it is battery failure. If not it could be a bit harder to diagnose remotely. Worth a try though.

   
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Old 02-04-2014, 02:41 AM   #3
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No, I didn't try to plug it in without the battery. I thought of trying that, but I didn't have my wits about me. I assumed I would not be able to figure it out. But now that I look at the back of my computer, I see that the power is not hooked to the battery, it's hooked to the computer.

But I did make some progress. I have two power cables with their own power supplies just for this computer. I use them depending on which room the computer is in. I got the other power cable and the computer turned on.

Odd thing, though. There was no indication the power supply I replaced is bad. For one its light is on. Also, when the computer wouldn't turn on, the computer's battery charging light remained on (as if it were charging) and then later it went off (as if everything was charged.

But despite this, battery problems still makes sense to me. Maybe the battery is in iffy shape and switching cables jarred it back to its senses for awhile.

   
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Old 02-04-2014, 03:08 AM   #4
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If switching power supply sorted it out I'd say it probably not the battery after all. Glad your laptop works again.

Another thought: check that the cable between the power supply and the laptop is properly connected at the power supply end.

   
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Old 02-04-2014, 11:04 AM   #5
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As Bo says, that's pretty good news. And a replacement power supply might be cheaper than a replacement battery. Or you could get one of these one-size-fits-damnear-all power supplies and have a backup charger for your phone, laptops, ipadpods, dishwasher, whatever.

You might try removing the battery to see if the laptop will work with just the power supply plugged in. ISTR that one or another of my laptops would run directly from the PS if the battery was out but would only run FROM the battery if it was installed.

   
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Old 02-04-2014, 01:23 PM   #6
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The power supply connection looks great, and I'm using it right now. Getting a new computer is on my to-do list anyway. Maybe I'll move it to the top of the list.

   
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Old 02-04-2014, 02:44 PM   #7
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I know that feeling! It's on my list too. My five year old HP might last a while longer but the boss really need to replace her even older Toshiba right now as it can't be upgraded from XP and she relies on some Windows only applications.

   
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Old 02-04-2014, 03:38 PM   #8
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If you are planning to get another laptop, Windows 7 is still available from a number of makers (with the blessing of Microsoft it seems).

I'm not against Windows 8 but if you do buy one make certain it comes with 8.1 preinstalled, and not with a free upgrade for you to carry out, since upgrading does not change the manufacturer's "Factory Restore" system and if you have to restore or get individual files from that, as I know you can with some makes, you end up back with an 8.0 system and have to upgrade again.

There are still some 8.0 versions on sale, perhaps more cheaply, but I would avoid them.

   
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Old 02-04-2014, 08:05 PM   #9
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Thanks for the heads up. I'm going accept Win 8 if that's what it comes with. I don't remember being bothered by things other than the start menu, and that problem is partially solved with third party stuff.

   
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Old 02-05-2014, 09:18 AM   #10
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>> Windows 7 is still available from a number of makers (with the blessing of Microsoft it seems)

I thought it was interesting that the latest Dell insert in the local paper had at the top "Dell recommends Windows" or words to that effect. No version specified.

And sure enough, if you go to their site and search on e.g. "Laptops with Windows 7" there are plenty of hits. A plethora at least. Possibly a plethora and a half.

   
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