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Old 09-12-2009, 01:01 AM   #1
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Default Needing a Mac email client

For quite a while I've been using Apple's Mail client. It used to keep copies of all sent mail but the latest unpdate seems to have a default setting that deletes all sent mail more than 1 week old.

I now have no record of when I sent jobs or invoices out!

I doubt that I can do anything to recover the old sent mail (which I had kept since 1998) but I don't think I can continue to use software where the publisher suddenly decides it would be convenient to delete all my records.

So, I'm looking for a replacement mail server for my Macs. What would you recommend?

   
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Old 09-12-2009, 07:48 AM   #2
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Check your Mail preferences. In the Accounts section you can set the delete time for several of the standard mailboxes. One of the options is Never.

   
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Old 09-12-2009, 08:03 AM   #3
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Indeed it is - but why would an update set it back to one week?

Either it's been reset from never to one week or it's a new feature that just defaults to one week. Either way it seems to me appalling that it should delete copies of my emails without even asking or hinting that it might do that. It hasn't even just moved them to the trash as it does when I try to delete emails - it has destroyed them completely.

My emails sent earlier than 2004 were archived so have been saved but I now have no copies of emails that I have sent from Jan 2005 up to 2 September 2009.

   
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Old 09-13-2009, 07:22 AM   #4
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It is not a new as my copy of 10.3.x on my T4 Powerbook has that feature. I have no idea how it could be reset as it has been preserved (or defaulted) to "never" on my desktop system from 10.3.x thru 10.6.1.

Any way to retrieve them from your backups? You do have backups?

   
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Old 09-13-2009, 08:11 AM   #5
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Quote:
Originally Posted by Mike View Post
Indeed it is - but why would an update set it back to one week?
Which update was this? I've kept my Macs up-to-date, and have not had my preferences adjusted like this.

Though I have to say that I wouldn't advise solely relying on Mail for invoicing records.

However, if you put emails into other folders, (i.e. not the InBox or Sent Box), then they are protected a little more.
For instance, if you delete a Mail account in prefs, its Inbox and Sent Box will be deleted, along with all the emails. However, emails placed in other folders will be retained.
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Old 09-15-2009, 12:43 AM   #6
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Any way to retrieve them from your backups? You do have backups?
Now that's an interesting question. I did have backups but suddenly Time Machine stopped operating and refused to backup or retrieve any backups from the network disk. My trouble-shooting activities included reformatting the backup drive!

Time Machine packing up probably coincided with losing my sent mail.

   
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Old 09-15-2009, 12:50 AM   #7
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Which update was this? I've kept my Macs up-to-date, and have not had my preferences adjusted like this.
Not sure which update it was - or even if that was the culprit but I'm running OSX 10.5.8 and Mail Version 3.6 (936).

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Though I have to say that I wouldn't advise solely relying on Mail for invoicing records.
I don't but I do rely on Mail's sent mail records to be able to say to a client 'I sent you that (invoice/job/whatever) on ... in an email titled ...' whereupon they are able to look in their junk mail folder and find it.

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However, if you put emails into other folders, (i.e. not the InBox or Sent Box), then they are protected a little more.
For instance, if you delete a Mail account in prefs, its Inbox and Sent Box will be deleted, along with all the emails. However, emails placed in other folders will be retained.
That sounds like good advice. Presumably I can create a rule that says that any email addressed to a certain person will be copied to a particular folder. Thinking about it, doing that would not be a bad idea. Presumably I could also put a copy in another folder on my mobile me account (or whatever Apple are calling it these days).

   
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Old 09-15-2009, 05:45 AM   #8
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Quote:
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Presumably I can create a rule that says that any email addressed to a certain person will be copied to a particular folder. Thinking about it, doing that would not be a bad idea. Presumably I could also put a copy in another folder on my mobile me account (or whatever Apple are calling it these days).
Also, don't forget that you can archive mailboxes/folders (such as your "Sent" folder) with the Mailbox/Archive Mailbox... command. If your sent emails are that important, it might be worth doing periodically.

   
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Old 09-15-2009, 11:56 PM   #9
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Thanks for the idea. Most of my emails are, of course, totally unimportant. The only important ones are the ones I don't keep copies of.

   
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