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Old 12-23-2008, 12:34 PM   #1
djb
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Default OTF on Windows and Mac - help!

I've got a real puzzler and need to solve it ASAP.

We are in the process of installing a new classified ad system and need to be live on January 2, 2009. The server we are working off is very far away. Windows Server 2003 R2, but I'm also seeing the behaviour described below on a local Vista install.

Due to some peculiarities of the class software, I had to modify our main classified font, Bell Centennial, to make the system believe it has regular, italic, bold and bold italic members in the family. I used FontLab Studio to rename the four faces and generate otf files. Everything I can find tells me this was done correctly.

The modified font works impeccably on the Mac, in Word and in Indesign. Windows, however, sees the italic instance as regular, and bold italic as bold. This is causing me serious grief, as it's screwing up line breaks (and we charge by the line for ads). See the attached jpg to see how the font's mapped.

Has anybody seen this before? Any help will be greatly appreciated.
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Old 12-23-2008, 01:02 PM   #2
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Some ideas:

1. Is there any possibility that there is some sort of internal name that might need to be changed? Or that the internal and external names are not the same?

2. Are there spaces in the name and could that screw things up?

3. Not sure this will be clear but...did you recreate all instances of the font family--I'm thinking that somehow it's looking for an ordered set and the order is either not the same or you're missing pieces?

4. Did the font exist on the Windows side and if so, have you tried deleting it?

5. What happens if you keep the original font name for the new instance rather than using the mod'd name???

Hope that helps...

Terrie
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Old 12-23-2008, 01:24 PM   #3
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Thanks, Terrie.

1 - I've been through the names over and over. According to everything I can find they're named correctly.

2 - The internal font names are very specific about where they can and can't have spaces. See 1.

3 - FontLab sees them as an ordered familygroups by OT Family Name.

4 - Prior to our install, the font did not exist on Windows.

5 - If we do that, we can't use bolding in our ads because of how the ad system behaves. And bolding is an upsell.

Tomorrow I'm going to kick everyone off the system and ask the server admin to delete the Italic and Bold italic font instances. That seemed to work on the Vista system.
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Old 12-23-2008, 01:58 PM   #4
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Quote:
Prior to our install, the font did not exist on Windows.
I'm guessing from that that you've converted a PS for the Mac (or possibly for Windows) to OTF. I've tried to convert two very old PS tyoefaces to OTF, and although the initial fonts were regular/italic/bold/bold italic, I didn't get all to work (in Windows). I used a Font Labs program (not the same as yours) that worked on all the more recent PS fonts.

Might you do better starting from Bell Centennial BT TTP fonts?

   
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Old 12-23-2008, 02:04 PM   #5
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Quote:
Originally Posted by Michael Rowley View Post
I'm guessing from that that you've converted a PS for the Mac (or possibly for Windows) to OTF.
Nope. These are Adobe OTF fonts originally.
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Old 12-23-2008, 03:12 PM   #6
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djb: Thanks, Terrie.
You're welcome...sorry you'd thought of all those...'-}}

I've just re-read your original post and I have a question:

Does it see the "true" regular and the "true" bold as regular and bold or is it only seeing the italic and bold italic instances and treating them as regular and bold--respectively?

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Old 12-23-2008, 03:30 PM   #7
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It appears to be reversing the fonts it sees.

If you "italicize" what it sees as regular, you get the "regular" font.

Removing the italic and bold italic fonts on the Vista install I was able to test on seems to allow Windows to see the correct fonts. We'll try that on the server tomorrow. That would be an acceptable workaround for now.

I'll take some screen shots of the font info pane for the weights and post them.
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Old 01-04-2009, 04:36 PM   #8
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Hey Dave,

I'd be willing to take a look at this for you, if you like. Style linking issues were long one of my specialties.

You can reach me as tphinney at the cal.berkeley.edu domain.

Cheers,

T
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Old 01-04-2009, 05:00 PM   #9
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Originally Posted by tphinney View Post
Hey Dave,

I'd be willing to take a look at this for you, if you like. Style linking issues were long one of my specialties.

You can reach me as tphinney at the cal.berkeley.edu domain.

Cheers,

T
My prayers have been answered! I'll send you the variants of the fonts in question via email, with notes, tomorrow. We have a current workaround, so I'm not in a panic now, but it will be a great pleasure to tap into your knowledge.

Thank you, Sirrah.
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Old 01-05-2009, 02:28 AM   #10
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Well, I wouldn't do it free for just anybody, but seeing as you're in Saskatchewan and all....
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