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Old 11-18-2005, 03:14 AM   #1
Adrian
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Default InDesign Preflight\Package font missing

Hi!

I'm using InDesign CS (Mac OSX), and when I Preflighted a job (File\Preflight) it listed all of the fonts used. However, when I Packaged the job (File\Package) it completely missed/ignored one of the fonts. We knew nothing of this until the printer complained to the publisher who now thinks that we don't preflight properly!

Is this a known issue, or is it a problem with our set-up?

Or, is it a font issue? The font in question is Times NR Cyrillic (PS1). We have been informed, by the same publisher, that some of its packagers have had problems with "Central European" fonts and PDF files with InDesign.

Best wishes, Adrian
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Old 11-18-2005, 11:42 AM   #2
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I don't have a solution for you, or any similar experience to relate, but just wondered if the report listed the missing font.

   
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Old 11-18-2005, 12:40 PM   #3
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Ann:

just wondered if the report listed the missing font

It did! look at Adrian's message again.

   
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Old 11-19-2005, 01:53 AM   #4
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Quote:
Originally Posted by Michael Rowley
Ann:

just wondered if the report listed the missing font

It did! look at Adrian's message again.
I did. It didn't.

When you package a job in InDesign, it produces a report in plain text format that lists everything included. This report is not produced in preflight.

   
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Old 11-19-2005, 02:02 AM   #5
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Ann,

Interesting question! Because the font was shown in Preflight, I didn't look at the Package report. This shows the font as included, but lists it separately as a "Japanese Font". All other fonts are listed under "Roman fonts". What does this signify?

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Old 11-19-2005, 02:42 AM   #6
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Quote:
Originally Posted by Adrian
I didn't look at the Package report. This shows the font as included, but lists it separately as a "Japanese Font". All other fonts are listed under "Roman fonts". What does this signify?
I have no idea, Adrian, other than to assume that InDesign included it separately, and the printer didn't notice.

Like you, I always preflight my InDesign files, and then package them when I'm satisfied that there are no errors. It would be interesting to hear back from the printer as to what they saw in the package report, and if there was any sort of flag to indicate a problem, or a separate folder of 'Japanese fonts'.

It's a bit of a shame that they didn't contact you directly, and placed a complaint to the publisher instead. Was there any sort of proof produced for signing off on? In my experience, these can be really variable these days as far as colour goes, but I've caught a few problems this way, and a missing font sould have shown up.

   
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Old 11-19-2005, 03:14 AM   #7
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Ann,

To add to the general confusion, at the end of the Package report, the "File Package List" does not include the missing font.

Best wishes, Adrian
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Old 11-19-2005, 03:23 AM   #8
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Quote:
Originally Posted by Adrian
To add to the general confusion, at the end of the Package report, the "File Package List" does not include the missing font.
Well, that might just make things eaier, as long as everyone remembers to check the package list against the preflight list. But the object of the exercise with preflight and package is to ensure that there is nothing missing that should be included.

   
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Old 11-19-2005, 08:34 AM   #9
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Ann:

wondered if the report listed the missing font

It wasn't obvious to me that of the two reports, you meant a particular one. The missing font cited is Times New Roman Cyrillic, and it seemed to me that that someone must have got that information from a report. Sorry I misunderstood.

   
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Old 11-20-2005, 03:20 AM   #10
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Ann,

We may have an explanation! It seems that InDesign sees our cyrillic font as "Japanese". Japanese (Asian/CJK/double-byte) fonts are not packaged by InDesign, perhaps because of licence restrictions.

They are however listed as "Japanese fonts" in the Package generated instructions.txt file, and you can double-check whether they have been included by checking the File Package List at the end of instructions.txt.

Not ideal, but a workaround. This "feature" may have been fixed in CS2.

Best wishes, Adrian
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