Quark 6.5, SLOW startup when Suitcase is running

[limacguy]

Anyone have any suggestions for this? I have 5 G4s 2GB RAM, just upgraded to Quark 6.5, two have 11.0.4 Ver of suitcase installed, two have 11.0.4. If you launch quark 6.5 it takes about 14 mins for the initial launch, if you relaunch it, it is faster. If you disable suitcase - it starts immediately. I cannot reach anyone at their support line.

Suggestions?

Thanks!!!!

SGM

[ktinkel]

Originally Posted by limacguy

Anyone have any suggestions for this? I have 5 G4s 2GB RAM, just upgraded to Quark 6.5, two have 11.0.4 Ver of suitcase installed, two have 11.0.4. If you launch quark 6.5 it takes about 14 mins for the initial launch, if you relaunch it, it is faster. If you disable suitcase - it starts immediately. I cannot reach anyone at their support line.

Ouch. No idea, and I set Suitcase aside in favor of Font Agent so cannot easily test this.

But I did find it slow in general — figured it was because I have hundreds of fonts and it was somehow checking them (or something) at times. I have XPress 6.5, but haven’t installed it — this was with other apps.

Someone else may have more experience with the Quark/Suitcase interaction.

[limacguy]

Kathleen - thanks for the prompt reply. I hate to do it but I guess if need be I can move them to font agent. What was your reason(s) for using font agent?

Thanks!

[ktinkel]

Originally Posted by limacguy

Kathleen - thanks for the prompt reply. I hate to do it but I guess if need be I can move them to font agent. What was your reason(s) for using font agent?

I was frustrated with Suitcase for a variety of reasons, including general slowness.

We have had several discussions about Mac font management. Perhaps you will get the gist of the issues with Mac OS X and font management.

And meantime someone here may know about your specific XPress problem.

InDesign CS and Suitcase 10.2
Font Management: Font Agent Pro
OS X & fonts: Grrrrrr!
More "Mac OSX Fonts, grrrrr!"
FontAgentPro: export/import libraries?
FontAgent Pro

[limacguy]

Kathleen:

Thanks again for the info!!!

[Shane Stanley]

Originally Posted by limacguy

Anyone have any suggestions for this? I have 5 G4s 2GB RAM, just upgraded to Quark 6.5, two have 11.0.4 Ver of suitcase installed, two have 11.0.4. If you launch quark 6.5 it takes about 14 mins for the initial launch, if you relaunch it, it is faster. If you disable suitcase - it starts immediately. I cannot reach anyone at their support line.

You don't mention what version of the OS you're using -- there was a known problem of slow startup with someof the 10.3.x releases.

Shane

[limacguy]

Hi there.

OS Version 10.2.8. This only occurs if Suitcase is running.

Thanks!

[djb]

Originally Posted by limacguy

Hi there.

OS Version 10.2.8. This only occurs if Suitcase is running.

Thanks!

What happens if you remove the auto-activation Xtension from Quark?

[limacguy]

Hi DJB

Ok - here is what I see, after further testing. If I disable scan for dubs within the Xtension for suitcase in quark 6.X - it really didn't help, If I disable the extension (I have to verify) but I believe it is still slow. If I exit Suitcase - it is fine.

Additionally, if I remove the prefs from suitcase, and let it create new prefs it is fine, haven't re-added the font lib to suitcase as of yet. I should be doing this Tues/Wed.

With the xtension enabled, and the prefs trashed for suitcase it is quite fast.

Thanks!

SGM

[djb]

How many fonts do have active (as opposed to in sets but inactive) in Suitcase when Quark is slow? How much RAM in the Macs?