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Old 09-04-2011, 08:00 AM   #1
Kayza
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Default Camera Problem

I have a Canon PowerShot S90, which is a very nice camera. However, the lens seems to have gotten out of kilter. It's extended, and now whenever I try to turn on the camera it says "Lens error, restart camera", and turns off. The lens won't retract. I've tried to gently push it back, but it won't work. Any ideas?


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Old 09-04-2011, 01:33 PM   #2
terrie
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I did a browser search on "lens retract error" and found a page on camera repair that appears to have useful suggestions and also see the E18 Error page and then click on the E18 Repair Guide link (left side of page)...

Hope you find a solution...

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Old 09-04-2011, 03:43 PM   #3
Kayza
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One link showed up when I googled, the other didn't. But it's basically the same link. I haven't tried the more drastic methods yet.
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Old 09-04-2011, 03:51 PM   #4
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It sounded like it's a pretty common problem but of course, that doesn't mean it's easy to fix...'-}}

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Old 09-05-2011, 08:19 AM   #5
Steve Rindsberg
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FWIW, I've got a Panasonic Lumix that does (or rather did) this from time to time. It never showed any error messages on screen, but as far as I know, it doesn't do that anyhow.

Usually popping open the battery compartment, removing and reseating the battery a time or two would get it to behave.

The problem always seemed to happen when I was using an after-market (PRO-brand) second battery that I'd bought at the same time as the camera. I picked up a couple more factory original replacement batteries and haven't had the problem again.

   
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Old 09-09-2011, 05:20 PM   #6
BobRoosth
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Canon does have a fixed-price repair policy. No idea what they charge for an S90.
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