DTP


 
Lively discussions on the graphic arts and publishing — in print or on the web


Go Back   Desktop Publishing Forum > General Discussions > Software

Reply
 
Thread Tools Display Modes
Old 09-09-2009, 02:38 AM   #1
michael8626
Member
 
Join Date: Sep 2009
Posts: 6
Default Serif PagePlus X3 PDF problem

Hello,

First time post!

I have used Serif packages for basic DTP for many years. I am now having to use PDF files with my work but pageplus has a problem opening them correctly, something to do with embedded fonts etc. so I was told, even though Serif claim pageplus works well with PDF files?

I have recently downloaded a trial version of Indesign but the cost factor and learning curve may prove prohibitive to me.

Can anybody recommend more of a budget/less expensive package that would open all PDF files in their original state and allow you to crop and/or resize and position them on a page?

Thanks in advance.

Michael
Suffolk
UK
michael8626 is offline   Reply With Quote
Old 09-09-2009, 07:26 AM   #2
ktinkel
Founding Sysop
 
ktinkel's Avatar
 
Join Date: Oct 2004
Location: In Connecticut, on the Housatonic River near its mouth at Long Island Sound.
Posts: 11,189
Default

What does the error message say? Hard to know what to advise without knowing that.

It might be reporting that the PDF includes fonts that have protection that forbids you from editing. In that case, your problem is not with PagePlus but with the maker of the PDF.

If this is a PDF you downloaded from somewhere, this may be intentional — the creator does not want anyone to edit the file. If it was given to you for editing, you should ask for a version with only editable fonts in it.

That is if this is the problem. Tell us a bit more.

And welcome to the forum!

   
__________________
[SIZE=2][COLOR=LemonChiffon]::[/COLOR][/SIZE]
[SIGPIC][/SIGPIC]
ktinkel is offline   Reply With Quote
Old 09-09-2009, 10:27 AM   #3
Michael Rowley
Member
 
Join Date: Jan 2005
Location: Ipswich (the one in England)
Posts: 5,105
Default

Michael:
Quote:
Can anybody recommend more of a budget/less expensive package that would open all PDF files in their original state and allow you to crop and/or resize and position them on a page?
There are, basically, two levels of protecion that can be placed (by the originator) on PDF files: the first prevents changes without the password; the second prevents anyone from opening the file. Either method of protection prevents a file from being much use to anyone that wants to process the file; he needs files that have no protection. Adobe Reader will tell you if a file is protected (or if it has to be viewed as a PDF/A file, which must have all fonts embedded but has certain restrictions.

   
__________________
Michael
Michael Rowley is offline   Reply With Quote
Old 09-09-2009, 12:39 PM   #4
michael8626
Member
 
Join Date: Sep 2009
Posts: 6
Default

Thanks for the replies.

The message from PagePlus was –

'Publication uses characters which are not supported by their font'

The document has no copyright and was generated for us by a third party.

From document properties> fonts> It only uses three arial fonts, all embedded, all true type with encoding built in, (whatever all that means!)

All our PDF’s open correctly in Indesign, its just a shame I cannot carry on using PagePlus!

I am using XP, I think everything is up-to-date (!)

This is the final reply from Sage –

Dear Michael

Thank you for your e-mail.

I have attached a new PPP file which is the PDF imported into PagePlus with the fonts removed. For some reason, there were some non-standard Arial fonts which didn't support some of the characters.
I changed those to standard Arial and now it seems to look fine - although it may need slight adjustment since the characters have been changed to standard Arial.

The attached file should export fine to PDF now.

Please do not hesitate to contact us again if you have any further queries.

Regards,
Martin Dimartino-Marriott
Serif Technical Support

In my opinion the file Serif sent back was not 'fine' it was much changed from the original.

Sorry for the rambling post! Are there any cheaper and simpler alternatives to Indesign?

Many thanks

Michael
michael8626 is offline   Reply With Quote
Old 09-09-2009, 01:15 PM   #5
ktinkel
Founding Sysop
 
ktinkel's Avatar
 
Join Date: Oct 2004
Location: In Connecticut, on the Housatonic River near its mouth at Long Island Sound.
Posts: 11,189
Default

Quote:
Originally Posted by michael8626 View Post
Are there any cheaper and simpler alternatives to Indesign?
You could look into PageStream.

Not sure any page layout program can be truly simple, as the task is not simple. And then each of them has its own little foibles.

But here are all the alternatives I know to be available (at least, they all have active web sites):

   
__________________
[SIZE=2][COLOR=LemonChiffon]::[/COLOR][/SIZE]
[SIGPIC][/SIGPIC]
ktinkel is offline   Reply With Quote
Old 09-09-2009, 01:22 PM   #6
michael8626
Member
 
Join Date: Sep 2009
Posts: 6
Default

I like simple things, they suit me!

Thanks for the advice and recommendations Kathleen.

Very grateful.
michael8626 is offline   Reply With Quote
Old 09-09-2009, 03:05 PM   #7
Michael Rowley
Member
 
Join Date: Jan 2005
Location: Ipswich (the one in England)
Posts: 5,105
Default

Michael:
Quote:
'Publication uses characters which are not supported by their font'
According to the Help page (I looked up 'PDF') you should go to Resources in PagePlus, which should list any character that is missing. As far as the 'non-standard' Arial is concerned, it is difficult to say how characters not in the embedded fonts were introduced; they may have been copied from CharMap by a person using a different computer, with a different version of Arial (Arial has been changed often: the present version is v. 5.1) or with Arial Unicode installed.

Regards from Silly Suffolk.

   
__________________
Michael
Michael Rowley is offline   Reply With Quote
Old 09-09-2009, 04:06 PM   #8
michael8626
Member
 
Join Date: Sep 2009
Posts: 6
Default

Thanks for that Michael,

I will have a look later today.

How can a simple font prove so troublesome?

I may have to review my position on all things simple!

How is sunny Ipswich? Is is still there?
michael8626 is offline   Reply With Quote
Old 09-10-2009, 07:18 AM   #9
Michael Rowley
Member
 
Join Date: Jan 2005
Location: Ipswich (the one in England)
Posts: 5,105
Default

Michael:
Quote:
How can a simple font prove so troublesome?
In view of the problems that have been reported from time to time in this forum, quite easily.

Ipswich is too sunny this year: our garden is suffering drought conditions.

   
__________________
Michael
Michael Rowley is offline   Reply With Quote
Old 09-09-2009, 04:24 PM   #10
Andrew B.
Staff
 
Andrew B.'s Avatar
 
Join Date: Jan 2005
Location: Los Angeles, California
Posts: 3,500
Default

Michael.

Did InDesign trial have no problems opening the PDF in question?

Are you using the latest version of PagePlus?
Andrew B. is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
New version of PagePlus Richard Hunt Press Releases & Announcements 1 08-03-2009 10:08 AM
Serif PagePlus X3 Richard Hunt Press Releases & Announcements 4 05-29-2008 02:35 PM
Free Serif PagePlus George Software 1 09-29-2007 02:05 AM
Serif vs. Sans Serif, finale dacoyle Fonts & Typography 2 03-21-2007 11:51 AM
Serif Announce PagePlus 11 Richard Hunt Print Design 59 03-09-2006 12:39 PM


All times are GMT -8. The time now is 05:39 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Contents copyright 2004–2014 Desktop Publishing Forum and its members.