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Old 12-29-2007, 08:53 AM   #1
dthomsen8
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Default Complaining to Webmasters

Do you complain to webmasters about broken links or other problems with professionally done web sites?

I just complained about a link on the http://www.phila.gov
web site. This link goes to an entirely irrelevant page. I also complain about missing content, but this is a technical problem.
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Old 12-29-2007, 09:21 AM   #2
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I do this sometimes. But I don't look at it as complaining. I look at it as providing valuable feedback about a problem with the site, so the webmaster can make the site as it was intended to work.
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Old 01-03-2008, 12:42 PM   #3
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Originally Posted by Andrew B. View Post
I do this sometimes. But I don't look at it as complaining. I look at it as providing valuable feedback about a problem with the site, so the webmaster can make the site as it was intended to work.
Good point. I am providing valuable feedback, too. See my message in The Pub about the Philadelphia city web site.

I think they should consider favicons, but maybe that is beyond what should be expected of city government sites.
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Old 01-05-2008, 10:47 PM   #4
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Seems like whenever I see a problem with a website, the feedback button doesn't work either...

Oh, and by the way, try http://www.ci.grandjct.co.us , or http:// www.mesa.co.us. I am really impressed by these, especially by Mesa County's site.
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Old 01-06-2008, 08:00 AM   #5
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The first is confusing (the top menu seems to be an image map? targets of the menu buttons are not visible in teh status bar, and the last button (at least) actually takes you off-site); mostly a jumble of links. The second just doesn't resolve - did you mistype the URL?

   
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Old 01-06-2008, 05:01 PM   #6
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Can't help with the first link, it works here. Might google on "grand junction colorado city".

Send link is a boo-boo on my part. Should be http://www.co.mesa.co.us and it appears to resolve to http://www.mesacounty.us, which is odd, because there are several Mesa Counties in the U.S.
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Old 01-06-2008, 10:52 PM   #7
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Quote:
Originally Posted by Clayton View Post
Can't help with the first link, it works here. Might google on "grand junction colorado city".
I don't need help, the site does! I'm just saying it's bad design to link off-site from a main menu, without making it clear it is going off-site. Very confusing to suddenly find yourself on another site like that.

Quote:
Should be http://www.co.mesa.co.us and it appears to resolve to http://www.mesacounty.us, which is odd, because there are several Mesa Counties in the U.S.
This is weird - co.mesa.co.us does indeed resolve, and the URL redirects to http://www.mesacounty.us - but the latter doesn't resolve, it's just an "unknown host'.

   
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Old 01-07-2008, 12:43 PM   #8
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Yeah, you're right. But the content is pretty good IMO.
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