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Old 10-24-2007, 01:12 PM   #1
ktinkel
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Default Help! Printer/network problem

I have an HP Color LaserJet 2605dn printer connected to an ethernet router. It works from the G4, as it did in the past. But not from the iMac.

Here’s how the network is set up now:

Cable
> Cable modem
> Netgear 4-port router
Netgear:
> HP 2605dn printer
> iMac
> G4
> Airport wireless router
Missing (no more connection ports):
> ethernet line to switch in another room with more computers and another printer
The Color LaserJet printer prints fine from the G4, but not from the iMac. When I try to print, the Printer Utility reports “Connecting to 192.168.n.n on port 631 …” and then after two minutes reports a time-out.

Before, the network was set up with the iMac plugged directly into the Airport’s ethernet port. We had the ethernet line into the other room in the router port that now has the iMac connected to it. (I got a different error with the earlier configuration, but only with the iMac, not with the G4): “Network host 192.168.n.n [the printer location] is busy; will retry in 30 seconds.” The printer, however, was just sitting there, placidly beaming “Ready” in the little window, with a green light to confirm the status.

I believe I have set up the software correctly, using the disks that came with the printer to install PPDs and HP printing software on the iMac, and there have been no updates at the HP web site.

Any advice? This networking stuff is tricky.

   
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Old 10-24-2007, 03:13 PM   #2
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Can't think, KT, sorry to say. Only suggestion is to use the iMac preferences to find the printer on the network and connect to it that way rather than through the HP software.
Rx

   
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Old 10-24-2007, 04:25 PM   #3
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Can't think, KT, sorry to say. Only suggestion is to use the iMac preferences to find the printer on the network and connect to it that way rather than through the HP software.
Rx
How do I do that? I have no clue.

   
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Old 10-25-2007, 09:43 AM   #4
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From the Apple menu, click System Preferences, then Print & Fax. If your printer isn't shown in the left box, click the + button to search for it.

When it's been found (hee-hee, let's be optimistic here), select it and click the Printer Setup button.
Rx

   
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Old 10-25-2007, 10:14 AM   #5
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Quote:
Originally Posted by Robin Springall View Post
From the Apple menu, click System Preferences, then Print & Fax. If your printer isn't shown in the left box, click the + button to search for it.

When it's been found (hee-hee, let's be optimistic here), select it and click the Printer Setup button.
Rx
Oh, that! It shows the printer just fine, and it is all set up. But it will not print from the iMac, only the G4. It must be some sort of networking problem — the printer seems just fine. It prints out any report or other internal document, for example. Just nothing from the iMac. Grrrrr.

   
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Old 10-25-2007, 01:36 PM   #6
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Could my problem possibly have something to do with a NAT/DHCP conflict between the Airport and my router?

But if so, why would the iMac be affected but not the G4 right next to it?

In any event, Airport has NAT and DHCP turned on and it is trying to distribute IP addresses.

Just poking into dark corners.

   
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Old 10-25-2007, 01:54 PM   #7
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Originally Posted by ktinkel View Post
Could my problem possibly have something to do with a NAT/DHCP conflict between the Airport and my router?

But if so, why would the iMac be affected but not the G4 right next to it?

In any event, Airport has NAT and DHCP turned on and it is trying to distribute IP addresses.

Just poking into dark corners.
What OS on the G4, and on the iMac?
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Old 10-25-2007, 05:51 PM   #8
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What OS on the G4, and on the iMac?
What a good question!

Unfortunately, both are on OS X (10.4.10).

   
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Old 10-25-2007, 06:03 PM   #9
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What a good question!

Unfortunately, both are on OS X (10.4.10).

Then the problem is likely the NetGear. Try attaching the printer to either the G4 or the iMac directly, and sharing it on the network that way. (System Preferences/Sharing). You'll possibly have to set it up again in Printer Setup on both Macs (delete the prior instance first).

Let me know if that helps.
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