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PeterArnel
05-02-2005, 01:10 PM
This a continuation of something Kathleen said when she said she was a sucker to pay extras the printer5 charged her.

There really are two types of printers - one that prints jobs, where price matters ( either contractualy or from a price list) and extras matter. THe others are like my company where we deal with clients and client retention is vital. We expect a lot of orders from a client per month and extras ( ie extra proofs. corrections etc ) just stop the bill from getting paid
Peter
don Arnoldy
05-02-2005, 02:01 PM
There really are two types of printers...There's an old saying: " Price, Service(speed), Quality--pick two"

Somewhere in my age-befogged memory, I remember meeting or hearing about a printer who actually ran 3 print shops in the same city (located on the same block?). One was low-price, fast-turnaround--itek-type plates, docutech. One was high-quality, high-hand-holding--very pricey. The last was high-quality at a better price--but the turn-around times were alway longish.

Don't remember any more details. Except that the three shops sometimes bid against each other on jobs.

--don
Steve Rindsberg
05-03-2005, 11:02 AM
... and if you went into the back room in any of the shops, you ended up in the same pressroom?

Nah, that'd be too perfect.
PeterArnel
05-03-2005, 01:22 PM
Whats worrying is that with modern technology and good work flows - quality is not to hard - line ups that used to be a nightmare now are taken as read

Peter
Robin Springall
05-03-2005, 01:53 PM
That's right, Peter, but it still took me four attempts today to get a leading London design house to submit the PDF without a cutter guide! Oh, and they need the job for Friday of course <scream!>
don Arnoldy
05-03-2005, 04:57 PM
... and if you went into the back room in any of the shops, you ended up in the same pressroom? I'm not sure about the pressroom, but I'm pretty sure they shared bindry, paper ordering and accounting.
Robin Springall
05-05-2005, 10:50 AM
... And their client was one of the A-level examination boards, the job was for English paper examiners and (wait for it). . . .
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it had a spelling mistake!!!